However, within the last couple months, things have seriously gone downhill. Once I got it working and finally learned how to use it (after scrounging the web for tutorials), I was actually quite impressed with how user friendly the app was and how good the picture quality is. In the beginning it was very hard to set up, but it process has improved (I've had to reset my camera numerous times, which I'll get to). I never expected much from this app considering the camera I bought wasn't high end. I will contact the email address as indicated for further assistance. I am not able to respond on time if I have to sign in my password each time the doorbell rings. This is a little frustrating because I miss instances when someone rings my doorbell and I’m not home, someone comes up to my door or gets within the range I have defined.
The issue is after signing into the app and letting it run in the background, the app for no apparent reason signs out and then I have to enter my password again to sign in. This isn’t the first video doorbell or security notification app I am using. Surely I am aware that in order to use the app, I need to sign in, open it, and keep it running in the background. I’m a little surprised at the ‘textbook’ response to my concern. My other devices or apps do not log out so I know it’s not a fault with my internet or data plan. I submitted this question via the app and I haven’t received an answer as yet. This is an unfortunate situation because you will believe that all is well and the doorbell is monitoring and will record when motion is sensed or you get an alert when someone rings but you won’t. I have no idea why the app seems to periodically log out.
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